Terms & Conditions

Welcome to REEM Retail. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of our website means you accept any updated terms.

2. Product Information

We strive to display all products, colors, sizes, and details as accurately as possible.
Actual product color may vary slightly due to lighting, photography, and screen settings.
All sizes are subject to reasonable manufacturing tolerance.

3. Pricing & Payments

All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.
Prices may change without prior notice.
Orders will only be processed after successful payment confirmation or order verification (for Cash on Delivery orders).

4. Order Acceptance

Once an order is placed, you may receive an order confirmation message/email.
This does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order due to:
- Incorrect pricing
- Product unavailability
- Suspicious or fraudulent activity
- Incomplete customer information
- Failed verification attempts

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to city, courier operations, weather, public holidays, or unforeseen circumstances.
REEM is not liable for delays caused by third-party courier services.

6. Exchanges & Returns

Exchanges/returns are subject to our Return & Exchange Policy available on the website.
Products must be unused, unworn, and in original condition with tags attached.

7. Intellectual Property

All content on this website including logos, images, product designs, graphics, text, and branding belongs to REEM and may not be copied or used without permission.

8. Limitation of Liability

REEM shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.

9. Contact Information

For any questions, support, or concerns, please contact us through our official website or social media pages.